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Carrier Selection

Choosing a Business Partner.
When operating a call centre, your telecommunications carrier becomes a strategic business partner. Although fundamental to most businesses, within a call centre they are the infrastructure providing the only interface you have with your clients.

The evaluation criteria you use may include network reliability, corporate stability, functionality, support, strategic direction, etc., in addition to the usual costing exercise.

With extensive experience working with both telecommunications carriers and suppliers, we can help you navigate the complex service provider selection process.

If you are interested in obtaining more information, please contact us.

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